Main
Responsibilities:
Always
to be punctual and well presented in the required uniform standard.
To be
fully aware of Health & Safety in your departments and the hotel.
To be
always polite, courteous and attentive to ensure complete guest
satisfaction.
Flexibility in rostering is required for sickness and holiday cover.
To
attend departmental and training meetings when requested.
Personal Hygiene must always be a priority.
To act
on your own initiative as well as being part of a team
To
carry out all the different shift duties and other administration work
To
carry out all the night checks
To be
responsible for the guests on the night shift and deal with any problems
in the correct way
To
adhere to reception standard of procedures at all times
To keep
the reception area and working areas clean and tidy at all times
To
report any maintenance issues and guest issues
Any
other requests made by management that are reasonable.
Remember to smile and enjoy your job, this reflects onto our guests.